The complete WhatsApp business platform for your Shopify store

Pakora connects directly to your Shopify store. The moment a Cash on Delivery order is placed, Pakora automatically sends a WhatsApp confirmation message to the customer. They click "confirm" or "cancel" buttons — and your Shopify order tag updates instantly. No manual work, no follow-up calls, no spreadsheets.

Fake orders and high RTO (Return to Origin) are Pakistan's #1 D2C problem. Pakora's COD confirmation flow filters out unconfirmed orders before dispatch — stores using Pakora report up to 60% reduction in RTO. Only confirmed orders get dispatched, saving you courier costs and wasted inventory movement.

Pakora detects abandoned checkouts and automatically sends a recovery sequence over WhatsApp — a gentle nudge at 30 minutes, a reminder at 2 hours, and a final offer with a discount code at 24 hours. Each message includes a direct link back to their pre-filled cart. You can set up the entire sequence in minutes, with no coding required.

Yes — and this is critical. Pakora is an official Meta Business Solution Provider (BSP), meaning all messages go through WhatsApp's official API. You'll never be using grey routes or unofficial methods that risk your number getting blocked. Pakora customers consistently see 99% delivery rates on broadcast campaigns.

Pakora's shared Team Inbox lets you add unlimited agents, all working from the same WhatsApp number. Conversations are assigned to specific agents, labeled (e.g. pending-refund, replacement), and tracked so nothing gets missed. Agents can also see full Shopify order history right inside the chat — no tab switching needed.

Yes. Pakora integrates with both TCS and Leopard Courier. When your shipment status updates — dispatched, out for delivery, delivered — Pakora automatically sends a WhatsApp notification to your customer. This reduces "where is my order?" support queries significantly.

Yes. Pakora supports JazzCash and Easypaisa payment flows directly inside the WhatsApp conversation. Customers don't need to leave the chat to complete a payment — reducing drop-off and making the checkout experience seamless for Pakistani shoppers.

Pakora is built with Pakistani D2C fashion brands in mind. Features like size inquiry automation, COD confirmation, cart recovery, Eid sale broadcasts, and repeat purchase reminders are all specifically useful for fashion and apparel stores. Brands like LoomLabs and NovaFashion are already scaling with Pakora.

Setup takes under 5 minutes. Install Pakora from the Shopify App Store, connect your WhatsApp Business number, and your first automation (COD confirmation or cart recovery) can be live the same day. No developer needed — the setup wizard walks you through every step.

Regular WhatsApp Business is a manual tool — you reply one-by-one, can't add multiple agents, can't trigger automated messages, and can't integrate with Shopify. Pakora uses the official WhatsApp Business API to give you full automation (COD flows, cart recovery, broadcast campaigns), a shared team inbox, Shopify order sync, and courier integrations — all in one platform.

Yes. Pakora's AI agent is trained on your brand's knowledge base — product details, return policy, FAQs, shipping timelines. It handles up to 90% of repetitive support queries (order status, size guides, tracking updates) without any human involvement, 24/7. When a query needs a human, it escalates to the right agent in your team inbox.

Yes — Pakora is completely free to install and use. There is no subscription fee, no credit card required, and no hidden charges. Simply install it from the Shopify App Store and start setting up your automations right away.

Yes. Pakora is not just a WhatsApp automation tool — it includes a full support CRM built into your inbox. You get contact profiles with complete order and conversation history, agent assignment, private internal notes, canned responses, conversation labels, automation rules, unattended chat queues, and team performance analytics. Everything your support team needs, without switching to a separate CRM tool.

Yes. Pakora's shared team inbox centralizes every customer conversation in one place. Agents can be assigned conversations, leave private notes for teammates, use canned responses for quick replies, label conversations by status, and view each customer's full Shopify order history — all without leaving the inbox. There is also an unattended queue so nothing ever slips through.